How long is the processing & handling time?
With Beauty Depot O-Store you don't have to worry about long processing times. If you place your order before 3pm EST Monday - Friday it will ship from our store the same business day! Order Placed after 3pm or on weekends will ship from our store the following business day. Your delivery time will vary on the shipping speed you select.
When will I receive my shipment if I select US Ground Shipping?
The transit time of your order depends on your location. Our store is located in Jacksonville, FL. Typically Florida and South Georgia Residents will get their order the very next business day after it is shipped. Orders placed before 3pm on business days Monday - Friday will be shipped from our store the same day. For estimates on US Ground Shipping times please review the map below:
I want to order a different color then what is listed online, how do I make that request?
Most hairs online are available in more colors then listed, if you are looking for a particular color, you can requested through our form on the Special Orders page or email us at firstname.lastname@example.org. Our team members will check the requested item, calculate the cost, and contact you to place your order for you!
I want to order NYX makeup or Train Case, how do I make that request?
We carry a full line of NYX cosmetic makeup and Training cases. If you would like to order some NYX brand makeup you can do so on our Makeup Orders pages. Our team members will check the requested item, calculate the cost, and contact you to place your order for you!